We’ve Got Your Back – That’s the Boutiq Promise.
At Boutiq Carts, your satisfaction fuels everything we do. We’re not just about clean hits and smooth draws – we’re about premium service, trust, and peace of mind.
We know sometimes things don’t go as planned. Whether your cart arrived damaged, or you simply had second thoughts before opening it – we’ve got your back. Below is our no-nonsense, people-first Refund & Returns Policy.
🛡️ Our 7-Day Peace of Mind Guarantee
We offer a 7-day return window from the day your order hits your doorstep.
To be eligible for a return:
- Your item must be unused, unopened, and in the original packaging.
- You’ll need the order number or proof of purchase.
- The request must be made within 7 calendar days of delivery.
We do not accept returns of opened or used items due to health and safety concerns. Let’s keep it clean and classy.
💌 Need to Make a Return? Here’s How:
- Shoot us a message at sales@buyboutiqcarts.com with:
- Your order number
- A short explanation of the issue
- Clear photos (if the item is damaged or incorrect)
- Once approved, you’ll get return instructions and a shipping address.
- Ship it back, and once we receive and inspect it, we’ll issue your refund.
Note: Buyers are responsible for return shipping unless the product was defective or we made an error. We’re honest, and we expect the same.
💳 Refunds – Quick & Smooth
Once your return is received and passes inspection, your refund will be processed within 5–10 business days.
You’ll be refunded to your original payment method – no stress, no runarounds.
🚫 Non-Returnable Items Include:
- Opened or used carts/disposables
- Promotional or discounted items
- Products purchased more than 7 days ago
- Any product returned without prior approval
⚠️ What If My Item Arrived Broken or Wrong?
We hate mistakes – but we’ll fix them fast. If your item is damaged, defective, or incorrect:
- Contact us within 48 hours of delivery
- Include your order number and photos of the issue
- We’ll send out a replacement or refund immediately – no hoops to jump through
🔄 Exchanges? Let’s Make It Right
If you received the wrong item or something didn’t meet your expectations, we’re open to store credit or item exchanges depending on availability.
Just email us and let’s talk it out: sales@buyboutiqcarts.com
💬 We’re Here for You
We want every Boutiq experience to feel premium – from product to policy.
Questions? Hit us up.
📧 Email: sales@buyboutiqcarts.com
🌐 Website: www.buyboutiqcarts.com
📍 Location: [Insert Business Address]
Trust the Experience. Return with Confidence.
This policy is crafted with love, honesty, and our commitment to keeping your high, hassle-free. Because when you shop Boutiq, you’re part of the family.